Tech Infrastructure Optimizer
Learn about our shipping options for hardware components and physical products related to your EcoSync infrastructure optimization solutions.
Perfect for monitoring devices and non-urgent hardware components.
For urgent infrastructure components and enterprise deployments.
We ship to all 50 states including Alaska and Hawaii. PO Boxes accepted for smaller items.
Available to Canada, UK, EU, and Australia. Additional customs fees and duties may apply. Delivery time: 7-14 business days.
Enterprise Customers: Special shipping arrangements available for large-scale infrastructure deployments. Contact our enterprise team for white-glove delivery options.
Orders are typically processed within 1-2 business days. Enterprise orders may require additional processing time for custom configurations.
All items are securely packaged using eco-friendly materials. Fragile electronics include anti-static protection and shock-resistant packaging.
Ensure your shipping address is complete and accurate. We cannot be responsible for packages shipped to incorrect addresses provided by the customer.
Complimentary standard shipping on orders over $500 within the continental US. Enterprise customers receive free shipping on all orders.
If your package arrives damaged or is lost in transit' please contact our support team within 48 hours. We&apso;ll work with the carrier to resolve the issue and ensure you receive your items.
If you experience delivery delays or issues, our customer success team is available to track your shipment and coordinate with carriers for resolution.
Need Help? Contact our shipping support team at shipping@ecosync.io or call 1-800-ECOSYNC for assistance with any shipping-related questions.
Last updated: August 31, 2025
For questions about this policy, contact us at legal@ecosync.io